Questions&Answers

Q1 Proforma Invoice details

A1 On the Proforma Invoice

"seller" means Yongkang Anlin Industry and Trade Co.Ltd

"buyer"means the people who agree to buy the products or parts from seller .

"Trade item" means the international trade term , like FOB ,CNF, CIF,DDU......

"Lead time "means the date specified by the Seller when the Products are to be delivered.

"Specification "means what the buyer request for the product order, Including color.

Q2 Payment Item

A2 Payment item : T/T , western union , money gram

T/T: We will use our export company bank account , please request to stamp on the account .

Western Union and Money gram: Please confirmed with our sales and request it must be stamp on the account .

We will not use privite account , please pay more attention for safety deal .

Q3 Delivery Item

A3 We have cooperation with many shipping companies , such as CMA,NYK,CHINASHIPPING ,OOCL,EVERGREEN,

COSCO,HANJIN,MSC,ZIM ,YANGMING,APL. Our forwarder will make sure the safe transport and good service .

If you have your own forwarder or agent , please send our sales the contact of your forwarder or agent .

Q4 After sales service and components

A4 For our all series products , the warranty time is six months , frame for one year .If there is any broken

We will offer you for free to replace . Please take the photo or take the vedio for reference .

If you need buy the componets , our company will offer the cost price for our clients to repair after the guarantee period.

Q5 Feedback&Message

A5 We will be appreciated your any good advice . Please let us know if you have any questions and problems to our product

and service . Also please give us the good reputation on the message board if you are satisfied with us .

Q6 Agent Request

A6 We welcome you join us ,work together , the details request as following:

a.Have a registed company , which is pedicab business range .

b.Have a good reputation for sales and service .Demand quantity is over 100pcs per year .

c.Communicated well with us ,we will offer the agent price and servcie conditions.